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TERMS & CONDITIONS

The online store aminoanimo.com belongs to the company with the brand name Physis Laboratory P.C., which is located at 25is Martiou Street Number 64 in Thessaloniki, Greece (Tel.: 2310 318 528).

Before visiting our online store and exploring our website, we ask you to consider the following Terms & Conditions that apply specifically to the use of the company’s online store.

Make sure that you read and agree to the following Terms & Conditions, as any further use, navigation or any transaction made on the website implies your firm acceptance, consent and agreement with their content.


The customer can contact the company for any clarifications regarding these terms at the email address hello@aminoanimo.com.

The company is committed to the quality, completeness and validity of the information in the online store, except for any technical or typographical errors that cannot be predicted or have occurred by mistake, including descriptions, photographs (color rendering, etc.), prices, availability of products, shutdown of the website due to force majeure. The company is not responsible nor liable for errors due to omission when registering electronic data in the store.

  • Our online store sells organic proteins, healthy products and accessories.
  • The technical characteristics of each product are included in the description of the product.
  • In case a product seems to be out of stock in the online store, the customer can contact the company to ask if there is a possibility that the product will be back in stock.

Product prices include VAT.

Our company reserves the right to change prices at any time. Any price change will not affect the orders that have already been placed, unless the price change is due to a change in the VAT rate.

Although we try our best to accurately record all data and prices we provide in our online store, we cannot rule out any typographical or technical errors. For this reason, for any clarifications, we recommend that you contact the company via email at hello@aminoanimo.com, before payment and placement of your order.

The customer can order products by filling in the special order form that is available in the online store. Before placing the order, the customer receives through a special link knowledge of the terms of sale of the products he/she wishes to obtain and then chooses to activate a relevant indication which states “I have read and agreed to the Terms & Conditions of the website”. With this marking, the customer expressly and unconditionally declares that a clear understanding of these terms of transaction has been received, before submitting the order.

The products that have been ordered do not bind the company, before the customer receives the confirmation of the order. The order is considered to have been received by the company as soon as the customer receives an order status confirmation marked “Order Confirmation”.

In case of sold-out products, orders will not be available. Customers can enter their email address on the product page to be informed of the next availability or contact the company.

For all orders through the online store, our company provides alternative payment methods for the convenience of our customers. More details about Payment Methods.

We do accept returns, as long as they comply with our Return Policy.

Returns are not accepted:

  • When the products have indications of use.
  • If the products are not suitable for return for health or hygiene reasons.

Contact us at hello@aminoanimo.com, in the unlikely case of receiving:

  • A defective product
  • An item you have not ordered
  • Items that have not been described

This policy does not affect statutory rights relating to defective or incorrectly described products or your right to cancel orders under consumer protection (distance selling) regulations, further information of which is available from your local commercial department or the citizen advisory office.

We follow strict quality protocols, before making our products available through our online store. In the unlikely case you received a product which does not meet the desired standards, read our Return Policy.

Our company constantly wants to improve its services and cater the needs of its customers. That is why we want our customers to express their comments or complaints without hesitation. To submit your comment or complaint regarding our online store, you can call us at 2310-318528 or send us an email at hello@aminoanimo.com. Our company takes all comments and complaints seriously and makes reasonable efforts to resolve any issues that may arise. 

All content of the online store, including distinctive titles, trademarks, images, graphics, photographs, drawings, texts, press kit material etc., is protected in accordance with the relevant provisions of the Greek Law, as well as the relevant provisions of the European Law and of other international conventions.

It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Reproduction, republishing, sending, announcement, dissemination, transmission or any other use of the content in any way or by any means for commercial or other purposes is permitted only with the prior written consent of the company.

The names, images, logos and distinctive titles used by the company solely for the purposes of this online store are part of the company or any other associate of the company, of the assets of the companies and the corporations, which are protected by the applicable law. The use of any images, logos, trademarks, distinctive titles and in general of any identification and intellectual or industrial property products in the online store does not in any way provide any license or right to use to a third party.

Unless otherwise stated, Physis Laboratory P.C. and / or its licensors own the copyright to all content at www.aminoanimo.com. All intellectual property rights are reserved by Physis Laboratory P.C. You may access these rights from Physis Laboratory P.C. for your own personal use that subjects to restrictions set forth in these terms and conditions.

Must not:

  • Publish content of www.aminoanimo.com.
  • Sell, rent or suggest content of www.aminoanimo.com.
  • Reproduce or copy content of www.aminoanimo.com.
  • Redistribute content of www.aminoanimo.com.

The above Terms & Conditions of www.aminoanimo.com, as well as any amendments thereto, are governed by and supplemented by the law of Greece, the law of the European Union and the relevant international treaties. The courts of Greece are competent to resolve any regarding dispute. Any provision of the above terms is contrary to law, ceases to produce results and is repealed subject to the validity of the other terms. This is the complete agreement between www.aminoanimo.com and the customer of the website and services. No modification of these terms is considered to be part of this agreement, unless stated in writing and incorporated into it.

The company reserves the right to unilaterally modify these Terms & Conditions without notice, informing customers of the new Terms & Conditions through the website of this online store. It is clarified that the change of terms does not apply to orders that have already been placed.

The company is liable to the customers only for any real damage that they may suffer due to non-execution or delayed execution of their orders. The company is not responsible for any damages suffered by the visitors of the website for reasons related to the operation or non-operation and / or use of the website and / or the inability to provide services and / or from any unauthorized intervention of third parties in products and / or information available through the company’s online store.
Given the nature and volume of the Internet, in no case, even in case of negligence, the company is not responsible for any damage suffered by the visitors / users of the website on their own initiative. The content of www.aminoanimo.com is provided “as is”, without any warranty that is expressed or implied in any way. In accordance with the law and to the maximum, the company disclaims any warranty expressed or implied, including those that involve commerciality and are appropriate for a specific purpose.

The company does not warrant that the pages, services, options and content of www.aminoanimo.com are provided without interruption, without errors and that the errors will be corrected. The company does not guarantee in any way the accuracy, completeness or even availability of the content, pages, services, options or results.

Only search engines can link to our website without prior written approval. If you are interested in linking to our website, you should let us know by contacting us. Please include your name, company’s name, contact information, website URL, a list of URLs of your website you intend to link to our website and a list of URLs of our website to which you wish to link. You will have to wait 1-2 weeks to receive a response from us.

You may not use the logos of Physis Laboratory P.C. or any other work of art to link the absence of a trademark license agreement.

Without prior approval and written permission, you may not create frameworks around our websites that in any way alter the visual presentation or appearance of our website.

If you find any links on our website offensive for any reason, you can contact us and let us know at any time. We will consider your request to remove these links, but we are not obligated to remove them or respond to you immediately. We do not guarantee that the information on this site is accurate, we do not guarantee its completeness or accuracy, nor do we promise to ensure that the website remains available or that its content is constantly updated.

Please read the Privacy Policy.